Webinars

Recorded Webinars:

Click on one of the images below to preview the webinar, or click WATCH WEBINAR to view the webinar in its entirety (requires login).

Creating and Delivering Quality CMMs in ATA iSpec 2200

(37 Minutes) If you are wondering what ATA iSpec 2200 is, or if you are a component manufacturer who is being pressured to deliver CMMs in iSpec, then this webinar is for you.  

Creating and Delivering Quality CMMs in S1000D

(38 Minutes) If you are wondering what S1000D is, or if you are a component manufacturer who is being pressured to deliver CMMs in S1000D, then this webinar is for you.  

13 Objectives For Delivering a Great Customer Experience

(55 Minutes) In the realm of technical documentation, delivering a great customer experience is about much more than posting PDF files on a webpage. In many ways it's about finding a way to gain insight into how your customers themselves will define just what constitutes a great experience from their perspective. 

The Truth Behind Outsourcing Technical Information Services

(23 minutes) Don Bridges sheds some light on the advantages of partnering with an outsource vendor, and offers some insight on choosing the right one.  

DITA Webinar: Writing Effective Short Descriptions (Part One)

(43 minutes) Part One of the two-part Short Descriptions webinar by IXIASOFT's Keith Schengili-Roberts and JANA's Joe Storbeck.  

DITA Webinar: Writing Effective Short Descriptions (Part Two)

(44 minutes) Part Two of the two-part Short Descriptions webinar by IXIASOFT's Keith Schengili-Roberts and JANA's Joe Storbeck (includes the Q&A session).

Why DITA? Workshop

(53 minutes) JANA's Joe Storbeck  and SDL's Chip Gettinger each describe what they believe to be the top 3 benefits of using DITA, and answer viewer questions.  

DITA Workflow 101

(37 minutes) Join hosts Joe Storbeck and Matthew Cassi as they lay out a typical start-to-finish plan for progressing through an enterprise-wide DITA implementation.  

The Top 5 DITA Pitfalls

(29 minutes) Join two of JANA's most experienced DITA experts, Joe Storbeck and Stephon Johns, as they point out five of the most common DITA pitfalls, and give you tips on how you can avoid them.